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Shipping & Returns
Macken Beauty gladly accepts returns of products post marked 15 days from the purchase of the products. In the event of damaged bottling or packaging (external boxes, embellishments, or ornamentation damage are not reasons for an exchange or refund) resulting in the inability to keep the product fresh and sealed, Macken Beauty will issue a replacement item at the time of receipt of the returned damaged item. Any Item returned for package defect must be UNUSED in order for a return or exchange to be valid.
All returns must be made to Macken Beauty, 199 14th street NE
Atlanta, GA 30309
All refunds are processed within 30days of the receipt of returned products and all product replacement for the above listed reasons shall be processed within 7 business days.
All orders are processed within 3 business days of the order date and shipping times may vary due to the time of year and applicable factors. Macken Beauty is not responsible for delays in shipping.